Posts Tagged ‘Broken Promise’


Jerry and Mistakably Premier Wants to Know!

If you’ve ever taken the time to explore this here blog, you’d notice a poll that’s been sitting on the left side of your screen since day one.  The poll basically asks if you’ve had a good experience with your Unmistakably Premier Home.  While we draw no conclusion about the scientific validity of the poll (after all, the name if this blog is Mistakably Premier), we noted an overwhelming majority of respondents chose a less than favorable response.  But to UPH’s credit, a few did respond with a “I’ve had a pleasant experience” which made us wonder, “who are these people?”

The other day, we actually heard from one homeowner who was quite satisfied with their home.  In fact, they were shocked that others were having such a horrible go at it.  And that got us thinking a bit, not about what UPH has become, but what it once was and what we hope it still can be.  No one wins if UPH goes down in flames; neither us homeowners nor Mr K.  To be honest, it wouldn’t take a whole lot.  Something as simple as asking for forgiveness and then showing us a detailed plan, and then showing progress to that plan (without the tired excuses) would go a long way.

Here’s hoping that instead of hiding behind excuses and lawsuits, UPH can find their way once again.


It’s the month of October, and in keeping in the Halloween spirit, Mistakably Premier brings you a new series “STORIES OF HORROR!!!” (insert maniacal laughter here)  All the stories presented in this category are reader-submitted and are not first hand-experiences.  (Note: all the names contained within have been changed to protect the living!)

This episode is a story so gruesome, so terrifying, it can only be described as horrific!  Meet Audrey…

Audrey and her husband are currently building with UPH at one of their fine developments.  What should be an exciting and joyful time in their lives quickly turned into an utter nightmare (muhahaha)!  They signed their contract with Premier at the end of June.  After numerous untruths were told by the Premier representative, “Katie”, Audrey began to investigate on her own.  That’s when Audrey began to discover that Unmistakably Premier Homes may be only a house of cards…

A Web of Mistruths

Audrey uncovered a web of judgments and liens against UPH, shaking her confidence in their builder.  When asked to provide proof of their stability, UPH provided an unsigned document from 2009.  Multiple attempts to reach UPH about this issue have gone unanswered.  It is now October, and no progress has been made to speak of.

At this time, lawyers have been called in to get Audrey’s and her husband’s money back from their ordeal.  Their experience has truly become a STORY OF HORROR!!!


It’s the month of October, and in keeping in the Halloween spirit, Mistakably Premier brings you a new series “STORIES OF HORROR!!!” (insert maniacal laughter here)  All the stories presented in this category are reader-submitted and are not first hand-experiences.  (Note: all the names contained within have been changed to protect the living!)

This episode is a story so gruesome, so terrifying, it can only be described as ghoulish!  Meet Bill…

Bill closed on his one-year-old home in April of 2007.  Sometime during this last winter, Bill discovered fungus growth in his basement.  This could mean only one thing – moisture infiltration!  (Imagine scary pipe organ music here)

After investigating this situation, it was determined that water was being held against the2 x 6 sill plate by moist sill insulation (Celtex material).  Somehow, the water was getting in.  Even worse than the fungus was the fact that the sill plate is now rotting from the bottom up!  (Scream!)

Mango Fungus of Terror (1963)

UPH was contacted in April and they came out to take a look at the situation.  The conclusion was the “main office” would need to make a decision.  And then, there was silence.  Absolute silence.  Repeated calls over the next three weeks resulted in nothing.  To this day, no response has detected.

An inspection and a report from a PE has been made, lawyers called, and even a BBB complaint filed.  Bill is still waiting for resolution to this horrific situation.  When will it end?  When.  Will.  It.  End?

This is a cautionary tale.  Bill would like to advise all our readers to check for moisture behind the insulation of the basement walls, especially near the front stoop.  His experience has truly become a STORY OF HORROR!!!


We’ve told you about the cracked morning room ceiling, and how the job is not completely finished.  We also had an issue with water damage on the same ceiling due to drainage issues, which we’ll touch on in the coming posts.  Both solutions involved bringing in dry-wallers.  The morning room ceiling peak was redone, and the water-damaged joints were re-taped.  But that left some very white, unpainted ceilings and walls.

We’ve pointed out this issue with Premier on a number of occasions, including the initial discussion, where we were told that the drywall, painting – the whole shabang – would be done in a month.  That was in April…  and now we’re still waiting until the painters show – if ever.  So, yes, we have roughly 99 problems, but, right now, a painter ain’t one (all apologies to Jay-Z).